Top Trends Shaping Australian Insurance in 2024

Top Trends Shaping Australian Insurance in 2024


This insurance industry analysis presents top trends shaping Australian Insurance industry: The Australian insurance industry is poised for significant developments in 2024, with substantial market size and growth projections. Understanding these dynamics can help industry leaders make informed decisions and stay ahead of the curve. In our recent industry insight, we have covered the top trends shaping Australian Insurance in 2024 and beyond.

Shape and Direction of the Australian Insurance Industry

Here are some key highlights from our comprehensive report:

  • Market Size: Projected Gross Written Premium (GWP) of US$85.37 billion in 2024, showing steady insurance market growth.
  • Dominant Segment: Non-Life Insurance to reach US$61.22 billion in 2024.
  • Consumer Spend: On average, Australians are expected to spend US$3,200 on insurance in 2024.
  • Global Comparison: The U.S. is expected to have the highest nominal value with US$4,642 billion in 2024.
  • Growth Rate: Market growth at a CAGR of 2.94% from 2024 to 2028, reaching US$95.91 billion.
  • Emerging Trends: The top 10 trends are detailed in the upcoming sections.
  • Regulatory Change 
  • Digital Transformation
  • Cyber Insurance
  • Climate Change, Sustainability, and ESG
  • Customer-Centric Business Models
  • Health Insurance Evolution
  • Electric and Hybrid Vehicle Insurance
  • Telematics and Usage-Based Insurance
  • Data Ecosystem Partnerships
  • Advanced Analytics and AI
cps 230 implementation


  1. Regulatory Change: Regulator APRA has announced a series of recent regulatory changes such as CPS 230, IFRS17, Privacy Law Update, and Consumer Protection Standards to strengthen the risk management, enhance operational risk and resilience and ensure accountability. These regulatory changes are significantly transforming the landscape of the Australian insurance industry, impacting operational risk management, compliance, and governance practices.  With evolving regulatory landscape, discover how regulatory changes are shaping the Australian Insurance Sector and the insurance industry outlook in 2024 and beyond.
  2. Digital Transformation: Digital transformation is revolutionising the insurance industry, enabling insurers to streamline operations and enhance customer experience. Digital transformation in Australian Insurance sector brought numerous positive benefits both for the insurers and for the policy holders. The report offers key insight into the extent and the impact of the digital transformation within the Australian Insurance Sector.
  3. Cyber Insurance: With the rise in cyber threats and data breaches, there is growing demand for cyber insurance products in the Australian insurance market. Cyber incidents costing billions of dollars to the Australian economy every single year. The report outlines various aspects of the cyber insurance.
  4. Climate Change, Sustainability, and ESG:  Climate change is driving more frequent and severe natural disasters, impacting insurers’ risk assessments and coverage options. Environmental, social, and governance (ESG) factors are becoming central to insurers’ strategies, driving investments in sustainable products and initiatives. Read the report ‘Top Trends Shaping Australian Insurance in 2024 to learn more.
  5. Customer-Centric Business Models: ‘Customer is king’ is no more just a slogan, it’s a reality. Enhancing customer experience is a top priority for insurers, driving investments in digital platforms, personalised services, and faster claims processing. Customers have more choices than ever before. The changing need of the customers forcing insurers to adapt a more customer-centric models
  6. Health Insurance Evolution: Health insurance, like general insurance, is also going through transformation, driven by digital disruptions and technological advancements. Reports outlines changes brought by these factors within the health insurance business and how they are helping both the policy holders and the insurers.
  7. Electric and Hybrid Vehicle Insurance: Electric and hybrid vehicles insurance is adapting to the changes brought by the inherent nature of these technologies and how they differ from other segments. Motor insurance products are adapting to the uniqueness of the EVs and Hybrid Vehicles to cater the demand.
  8. Telematics and Usage-Based Insurance: Telematics and usage-based insurance(UBI) are gaining traction, with insurers offering personalised premiums based on driving behaviour. Find out more from the report about their impact on the lives and transformative changes they bring.
  9. Data Ecosystem Partnerships: Collaboration with data ecosystem partners enhances insurers’ capabilities in risk assessment and customer service. The report explores how the data ecosystem partnership is driving innovation and how they are helping insurers in staying ahead.
  10. Advanced Analytics and AI: Advanced analytics and AI has been instrumental in shaping insurance landscape be it identifying fraudulent claims and expediting the claims finalisation. The report covers various aspects of the Advanced analytics and AI succinctly yet insightfully.

The ‘Top Trends Shaping Australian Insurance in 2024 analysed in the report, offer a forward view of the change and articulate what is reshaping the insurance industry. The insurance landscape is heavily regulated, competitive and facing disruptions from the new entrants who are disrupting the market through adaption of innovative technological advancements. Therefore knowing the trends shaping the Australian Insurance industry in 2024 and beyond can offer an edge to the insurance business leaders and help them refining their priorities. 

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